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Pinnacle Systems Dazzle Video Creator Platinum Input Adapter
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Product Description
Dazzle Video Creator Platinum is a plug-and play USB 1.1 or 2.0 device that allows you to record your videos from a camcorder, a VCR, or any video equipment with analog outputs. Dazzle Video Creator Platinum uses a hardware encoding chip for real-time video encoding into high-quality MPEG-1, MPEG-2, MPEG-4 and DivX formats without taxing your computer's CPU resources.It comes with both InstantDVD Recorder software that allows you to transfer videos straight from tapes to DVDs, complete with menus, and Pinnacle Studio QuickStart software to easily create fully polished movies with titles, transitions, music and more, before burning to CDs and DVDs. You can effortlessly export your masterpieces for sharing on DVDs, Apple iPod, Sony PSP and other similar portable devices.
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Average User Rating:
1.0
out of
5
Number of Ratings:
3
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User Reviews for
Pinnacle Systems Dazzle Video Creator Platinum Input Adapter
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buyer be aware very aware
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Reviewed
March 10 2007 1:15:43 AM
5
out of
5
users found this recommendation helpful.
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Ratings:
1
out of 5
Pros:
packaging is jazzy |
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Cons:
this company and this application have some serious problems Straight from the box, the installation CD (Instant DVD Recorder) locks up upon install ... although the cd indicates version 1.7, the setup exe is only v1.6.46.
Online Support function was useless -- the tech didn't respond (15min)
Phone Support function was an amusing joke (apologies to the struggling techs trying to help with lousing software and management).
first, they had me copy the first installation cd to the hard drive (Instant DVD Recorder) and install from there. you have to successfully install this app in order to register online and thus get the patches.
next, they asked i download patch versions 1.6.1, 1.6.2 & 1.8b. either the 1.6.1 link is wrong, or their software management is as bad as their online support because the link downloads a VERY old version that is older than the initial CD...you could hear them discussing this in the background ... "da, opps"
next, they changed strategies -- just run the 1.8b patch after the initial install.
and finally, after telling me to call back because they had more calls waiting (how's this for support ???), i finally got them to admit that the other 2 cds in the installation package will have the same problems as the first one. they also instructed that i needed to download the FULL patch for Studio 10 10.7 (93m) AND the FULL patch for Studio 10 Plus (90m) CAUTION: THESE TWO FILES HAVE THE EXACT FILENAME!!!!!! how's that for software management...
and finally, let's discuss their support -- there's little good that can be said. the first call i was hung-up on. and although i have a trouble ticket number, the next operator said she was unable to re-connect me with the original tech because "HE'S ON ANOTHER CALL"... i got hung-up on because another call came in, according to her. when i asked to speak with a supervisor, after about 7 minutes of waiting, the tech returned saying "NO SUPERVISORS WERE AVAILABLE" ... and i wasn't surprised.... BUT GUESS WHAT, she continued...the original tech was now miraculously available!!! WE BEEN SAVED--GOD SAVE THE QUEEN! unfortunately, the original tech failed to meet even the lowest of standards for acceptable support.
So ... a bit of a warning before purchasing this product, and this coming from an application engineer in a former life -- THIS COMPANY AND PRODUCT HAS SOME VERY SERIOUS PROBLEMS ... this product is unacceptable.
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Vista users beware
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Reviewed
May 19 2007 10:28:41 PM
2
out of
2
users found this recommendation helpful.
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Ratings:
1
out of 5
Pros:
none |
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| Cons:
Won't run under Vista I recently purchased this as the feature list and abilities seem pretty robust for the price. After trying to load the software package I discovered that the device is not ready for Vista out of the box. A quick visit to the company website and it was obvious pretty quickly that this was not a video capture solution for Vista users and it doesn't appear that it will be for the time being. Ive tried all of the patches, various program settings running it in XP mode and so forth, and still haven't come up with a configuration that functions. As soon as I find the receipt I will be returning this to PCWorld, and going without until they can fix the software.
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Dazzle Video Creator Platinum
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Reviewed
May 30 2008 10:24:46 PM
0
out of
0
users found this recommendation helpful.
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Ratings:
1
out of 5
Pros:
None |
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| Cons:
Incompatable with Windows Vista If you have Windows Vista don't even bother this program is the biggest piece of crap. I ran two of the suggested patches and all it managed to do is to mess up my computer! Buy something else! Oh, and they never sent me my password that comes with registering the product.
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