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Rimage 2000i DVD Burner
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Product Description
The Rimage 2000i is the most versatile desktop CD/DVD recorder and direct to disc publishing system available. Only Rimage offers an out-of-the-box ready digital printing and publishing solution that combines speed, reliability, and highly intuitive software to assist you with your on demand CD/DVD printing and recording needs. The large 100-disc input bin allows you to handle your unique CD/DVD publishing projects - large or small. Whether you need one disc or several hundred, the Rimage 2000i records your unique content and prints customized graphics and text directly on the disc for a complete, professional publishing solution.
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Average User Rating:
1.5
out of
5
Number of Ratings:
2
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User Reviews for
Rimage 2000i DVD Burner
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Amazing chunk of steel ... when it works...
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Reviewed
November 12 2004 10:55:27 PM
1
out of
1
users found this recommendation helpful.
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Ratings:
2
out of 5
Pros:
a hearty seeming disc "robot" |
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Cons:
it doesn't run like a well oiled machine...yet this large beast of a machine seems like it will do the job and do it for a pretty long time. i say "pretty long time" because it's one large, heavy chunk of metal, but the pickup mechanism is plastic of unknown replacability. so how has it faired in usability/reliability? here's how the story has gone so far...
the place i'm interning outputs many burned DVDs week, so when their Primera Bravo died, a replacement was needed, and fast.
after a day or two of tooling around with it, a few calls had to be made to figure out that it wouldn't work with the Adaptec Firewire card we had just bought and installed. thankfully, they ship a (Adaptec) Firewire+USB2 card WITH the drive, so we cracked it open. we installed it and after another day or two of tooling around we got it to either burn (although nothing burned; it was just like a simulation burn) and print (if you stuck the disc in the printer tray yourself).
after almost two weeks of pretty decent and knowledgeable phone tech support, we got it to burn and print a few DVD-Video DVD-Rs all by automation, but a few days later it had stopped working again. after another few hours on the phone with tech support it turns out that our beloved Lite-On DVDROM drive (that reads just about anything you throw at it) isn't compatible with it (how is EIDE/ATAPI technology not compatible with something on a completely other bus?), but thankfully they're sending out a replacement drive.
so that's how things stand at the moment. i'm looking for any other users that have run screaming to webboards in hopes of help. i'll try to update this and maybe improve my score if we ever do figure out what's wrong with it.
Rimage's Tech Support is very patient and helpful, and their product looks very promising. if only it would work from the get-go.
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rimage 2000i avoid
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Reviewed
April 3 2007 1:20:22 AM
0
out of
0
users found this recommendation helpful.
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Ratings:
1
out of 5
Pros:
great if works |
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Cons:
tech support horrible, software issues I own a RImage 2000i. The product is great when it works which is about 50% of the time. At times my machine is down for weeks.
I have had major problems in getting responses from tech support at Rimage for my 2000i. Both in non response with emails and telephone calls. Finally after 2.5 weeks of no response and calling the sales department I received a call 3 days later promising to have someone call that day. No one called. After calling again the next day someone from Rimage did call me back. After spending over two hours on the phone the Rimage unit worked HOWEVER in the process of "fixing" the rimage software my external firewire drives would not mount, which they did before following all of the techs instructions. So, now I own a Rimage 2000i that I cannot use due to my audio data drives cannot be accessed. The Rimage tech said it sounds like a windows problem (which I did not have before his "help"). I have spent so much time trying to get it running that I have given up and am looking at other manufacturers to change to. Chalk up a loss of $3k... my opinion is do not buy a Rimage product!
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