To keep your network - and your business - healthy and productive, turn to ServiceSMART continuing-care plans from Kentrox. This collection of product maintenance plans provides you with essential protection to help minimize network downtime and maximize network performance. Kentrox' technical service experts will complement the resources of your operations staff to maintain and operator your Kentrox products at the highest levels of performance.ServiceSMART continuing-care plans are designed to let you choose the level of support that best fits your needs. From the Critical Care plan for mission-critical networks to the economical Shared Care plan, Kentrox offers flexible choices for continued care of your Kentrox' hardware and software products.
For those customers with limited technical expertise within the organization, the Urgent Care plan is available. Along with the around-the-clock telephone support, Urgent Care provides for a Kentrox' technician to be on-site within 24 hours to help you solve your severe network problems.