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Compaq CarePaq Priority Plus
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Product Description
Priority Service Plan Packages extend and enhance product warranty coverage across all components of customers' system configurations. Priority packages can enhance warranties with service uplifts such as extended coverage hours, faster response times, and dedicated service resources. With one-year and three-year contract options, Priority support can provide on-going coverage beyond standard warranties.Priority Plus Plan includes the following advantages: 24x7 hardware maintenance, 4-hour response, Named hardware engineer, Silver Software Support (24x7 coverage, 1-hour callback for critical, Monday - Friday, 8 am - 5 pm; 2-hour callback for non-critical and after hours), Named Technical Account Manager (TAM), Quarterly software activity reviews, Access to Compaq Electronic, Information Forum. This support is intended for storage equipment priced between a CLP of $1,800,000 - $1,899,999.
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Average User Rating:
out of
5
Number of Ratings:
0
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Compaq CarePaq Priority Plus
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